I have decided that if I have to deal anymore with a large computer corporation whose name begins with a letter “D” and ends with the letter “L”, my brain will simply explode.
Our corporate laptops are purchased from them (well, not after this week), our broadband card misbehaves in them, and to fix it, they:
1. Keep me on the phone for 2 hours TRYING to troubleshoot the problem.
2. Send us the wrong freaking internal mobile broadband card in an attempt to fix it.
Not only that, but when I tell them it’s the wrong card, they say, “I sent you the right card.”
Does anyone know the difference between Sprint and Telus? (she said facetiously)
Good idea. Don’t buy any computers from Darryl . . . or his other brother Darryl.
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A New Jersey man just sued DELL and won over his lack of response and lack of a returned computer from DELL customer service. Google it. Fascinating stuff.
At least you resisted the temptation to throw the laptops out the window.
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So far as you know. 🙂
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